Welcome to our Questions and Answers section! Here, you'll find a comprehensive collection of frequently asked questions and detailed answers to help you better understand our services, products, and policies. Whether you're looking for quick solutions or in-depth information, we've got you covered. Explore the topics below, and if you can't find what you're looking for, please call or message us at 393-6237 or email us at info@kadaelevatedmodesty.com. We're here to help!
Where are you located?
We are a fully online modest fashion store based in Trinidad & Tobago. You can shop directly through our website or browse our collections via our social media pages on Facebook, Instagram, and TikTok.
How can I order on your website?
Ordering is quick and easy! Just follow these steps:
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Browse Our Products – Explore our wide range of modest clothing and accessories.
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Select Your Items – Choose your size, color, and quantity, then click "Add to Cart."
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View Your Cart – Review your items and make any changes before checking out.
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Proceed to Checkout – Click the "Checkout" button when you're ready.
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Enter Shipping Details – Make sure your information is correct to avoid any delays.
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Choose Shipping Method – Select the delivery or pickup option that suits you.
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Indicate Payment Method – Let us know via WhatsApp, email, or phone if you'll be paying by credit/debit card, bank transfer, Linx, or cash on delivery.
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Place Your Order – Review all details, then click "Place Order."
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Confirmation – You’ll receive a confirmation email, and we'll notify you once your order has shipped.
Do you deliver?
Yes, we do. Delivery is $30 for Trinidad and Tobago, and free pickup is available in POS only during the week and pick up at Grand Bazaar, Valpark Plaza, Sun Plaza or Trincity Mall only on weekends.
How long will it take to receive my order?
Orders are typically processed within 1 day. Delivery times vary based on location but generally take 1-2 days.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers and linx/cash on delivery. Details are available during the checkout process on our website.
Are the sizes true to fit?
We include a size chart with each product to help you choose the best fit. If you need help, our customer support team is happy to assist you.
Are the colours true to the website images?
We do our best to ensure accurate color representation, but slight variations may occur due to screen settings. Feel free to reach out for more details on specific items.
Do you ship internationally?
At this time, we do not offer international shipping.
Do you do exchanges?
Yes, exchanges are accepted within 7 days of delivery for eligible items. Items must be unworn, unwashed, and in original condition with all tags attached. Sale and clearance items are not eligible for exchange. We cover the second delivery fee for approved exchanges.